Terms and Conditions: Individual Instruction, In home Training Group Courses, Board & Train MDTC is a small business so when you reserve private lessons/ group courses, that’s instruction time we can’t offer to another client. Please take a moment to review our course and payment policies prior to booking services with us. Making payment indicates your agreement to the following terms
Payments:
All group classes, private lessons & in-home session require payment in full prior to the start of the first class/lesson
Once you book your appointment, you will receive an invoice to be paid online via credit card
Payments non-transferable
Equipment is sold separately
Cancellations/Missed classes/Refunds
For private instruction , there is NO refund if you cancel within 48 hours of scheduled appointment /payments are non transferable to another date
Full refund given for private lessons cancelled before the 48 hour deadline
For group courses, if you miss one session, we will make every effort to help you catch up in the next week’s class. If you miss more than one class, you may not be able to complete the program. If space is available the next time the same course starts, you may attend at a reduced rate of $20 per makeup class session.
If we have to cancel the class for any reason, we will offer a makeup class date and will apply your payment to the new class date.
Board & Train
50% of the board and train cost is required to reserve the requested date/Balance is due at the time of drop off
No refunds/credits given if canceled 30 days prior to start date
All dogs must have proof of current rabies and distemper/parvo vaccinations prior to arrival
If your dog is coughing or sneezing, has any signs of a respiratory infection or has diarrhea, vomiting, or other signs of illness, please contact us before bringing the dog to our facility
Gift Cards
Gift cards expire 1 year from purchase. No Exceptions
Gift cards sold/redeemed for 1 outdoor private session only & cannot be used for in-home or board & train services
Gift cards become null and void with excessive canceling/rescheduling of appointments
